Shipping policy

Shipping Policy

Last updated: March 2026

Digital Delivery

All products sold on The Pondering Muse are digital downloads unless otherwise stated.

No physical products are shipped.

After completing your purchase, your digital files will be made available for download immediately. In most cases you will receive access to your files directly on the order confirmation page and through the confirmation email sent to the email address provided at checkout.

Download Responsibility

Customers are responsible for downloading and saving their purchased files after delivery. We recommend downloading and storing your files on your device or cloud storage for safekeeping.

Delivery Issues

If you experience any issues accessing your files, such as missing downloads or technical problems, please contact us and we will gladly assist you.

Email: hello@theponderingmuse.com

File Access

Please ensure that the email address used during checkout is correct so that delivery notifications and download instructions can be received.

If you do not see your download email, please check your spam or junk folder.